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Travel Information

COVID-19 Travel Update

At Secura Lifestyle Holiday Parks, we take the safety and well-being of our guests, team members and all who visit our Parks, seriously. We are actively monitoring Coronavirus (COVID-19) updates and carefully following Government-issued advice. You can access official health updates here.

We recommend that you keep up to date with the latest information available from the authorities. Details on guest conditions of entry are outlined here.

Secura Lifestyle very much appreciates your support, patience and cooperation as we all work together during this time.

COVID-Safe measures in place

Queensland – updated 6/12/2021

Queensland Border Reopening Earlier

Queensland will reopen at 1am on 13 December as the 80% vaccination milestone is expected to be achieved earlier. Fully vaccinated travellers can arrive from interstate hotspots by road or air without quarantine, but you must test negative to COVID-19 in the previous 72 hours.

All arrivals, regardless of vaccination status, must get another COVID-19 test on day 5 after they arrive in Queensland.

People arriving in Queensland from hotspots who are not fully vaccinated must arrive by air and hotel quarantine for 14 days.

The "Plan for Queensland’s Borders" can be viewed here.

Advice to our QLD guests:  Our Parks are committed to your health and safety. We recommend that guests have the Check-in Qld smartphone app downloaded prior to arrival. QR code scan is required at check-in.

Victoria – updated 5/11/2021

Travellers from NSW & ACT

From 11:59 pm 4 November, New South Wales and Australian Capital Territory are green zones under Victoria's travel permit system. 

All Local Government Areas in all States and Territories across Australia are green zones. Travellers, including workers, who are entering Victoria from a green zone face no testing or quarantine requirements, but are still required to obtain a permit from Service Victoria before they arrive.

Travel to Regional Victoria from Metropolitan Melbourne

Intrastate Travel restrictions are to be removed in time for Melbourne Cup Weekend. The Victorian Government has announced that intrastate travel restrictions will ease at 6pm on Friday 29 October. Book your getaway with confidence.

In accordance with the current Roadmap for Victoria, certain facilities may be reduced or unavailable at this time depending on guest vaccination status. This includes indoor recreation areas and restrictions on access to outdoor pools. We recommend guests contact the Park ahead of their stay, to confirm which facilities may be available to them at this time.

Advice to our Victorian guests:  We are committed to maintaining a COVIDSafe environment for the health and safety of our guests and staff. To fast-track the check-in process, important information will be provided prior to arrival. Guests are required to scan the QR code with the Service Victoria app on arrival.

New South Wales – updated 5/11/2021

Update on Reopening NSW Roadmap - Holiday Travel from Greater Sydney

There are no longer any restrictions on travelling between Greater Sydney and regional and rural NSW for holiday or recreational visits within NSW for those who are fully vaccinated.

In accordance with the current Public Health Order, certain facilities may be reduced or unavailable at this time. This includes restrictions on access to outdoor pools. We recommend guests contact the Park ahead of their stay, to confirm which facilities may be reduced at this time.

Vaccinated Victorians can travel to NSW Quarantine-free from 1 November

NSW Health has announced that restrictions on people entering NSW from VIC will be lifted at 12.01am, Monday 1 November 2021 for those who are fully vaccinated. Appropriate exemptions will also be established for people living in border communities.

However, from 1 November, an unvaccinated person who has been in VIC in the previous 14 days will not be able to enter NSW for a holiday or recreation.

Travel from QLD to NSW

Additionally, due to low rates of community transmission, QLD is no longer considered an affected area and QLD residents no longer need to complete a declaration form on entry into NSW. People visiting from QLD are also subject to the same rules as people in NSW. However, travel from NSW into QLD is still subject to restrictions.

Advice to our NSW guests: All our NSW Holiday Parks are open and again welcoming back guests. We are committed to maintaining a COVIDSafe environment for the health and safety of our guests and staff. To fast-track the check-in process, important information will be provided prior to arrival. QR code scan is required at check-in. 

Keeping You Safe and Healthy

For your safety and extra peace of mind, we have introduced a range of additional measures to ensure our current standards of cleanliness and hygiene are even more rigorous

  • All guests are provided with information prior to arrival outlining symptoms to look out for and preventive measures to help them minimise the risk of infection.
  • We are taking hygiene seriously and you can be confident that our Parks are being cleaned frequently and to the highest of standards, and that our staff are employing heightened levels of sanitation.
  • We’ve implemented the recommended precautionary operational measures of the Australian Government Department of Health to protect the health and safety of guests and team members.

If you have any questions, please do not hesitate to contact the park you are visiting.

Flexible Booking Policy

All Parks are required to comply with the Australian Consumer Law regarding refunds. For more information please see this advice and useful easy to read guide

Understanding that the situation is continually evolving, we are aiming to reduce any concerns by being flexible. If you are due to stay with us soon and need to make changes to existing reservations, please complete the Booking Change Request Form.